Help and support

Last updated 7 November 2026

This is a plain-language summary document. It explains how ReelList works in everyday words.

Signing in

ReelList uses your Whop account. Choose My movies or Start free and sign in with Whop, or create a free Whop account if you don't have one. You land on your list page.

The free plan limit

The free plan lets you save 5 new movies in any rolling 7 days. Deleting a movie doesn't free up a slot, but each slot comes back 7 days after the save that used it. ReelList Pro removes the limit.

The Chrome extension

Open a Short, Reel or TikTok, click the ReelList icon, type the title and press Save. If the popup says you're signed out, sign in on this site first, then open the popup again.

Billing, cancelling and purchase history

Open Billing to see your plan, cancel, and see your purchase history. Cancelling stops future charges, and you keep Pro until the end of the period you've paid for (or the end of your free trial, in which case you're not charged). Payments and receipts are handled by Whop. See the refund and cancellation policy for the details.

Exporting or deleting your data

On your list page you can export your list as a CSV, import one, and delete all your saved data. Deleting is permanent. It doesn't cancel a paid plan, so cancel on the Billing page first. See the privacy policy for what ReelList stores.

Something not working?

Try signing out and back in, and reload the page. If the problem continues, use the support options on your Whop account or purchase page and include what you did and what you saw.